Privacy Policy

Company: The Bench View Soccer

Purpose: Structured football training and development platform

Contact: Available through our social media channels

We are committed to protecting your privacy and complying with all applicable data protection regulations, including the General Data Protection Regulation (GDPR).

Registration Data

• Full name and email address
• Password (encrypted)
• Registration date

Subscription Data

• Subscription type (monthly/annual) and plan (PRO/Free)
• Payment information (processed by Stripe — we never store card details)
• Billing history and access status

Usage Data

• Course completion status and training progression
• IP address, browser type, device information
• Cookies (see Cookie Policy)

• Service Provision: Manage your account and provide access to the training platform
• Payment Processing: Process transactions via Stripe and manage your subscription
• Communications: Send account notifications and service updates (not marketing without consent)
• Platform Improvement: Analyze usage patterns to improve the training experience
• Legal Compliance: Fulfill legal obligations including tax and billing requirements

• Right of Access: Request a copy of your personal data
• Right of Rectification: Correct inaccurate personal data
• Right of Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us through our support channels.

We implement appropriate technical and organizational measures to protect your personal data:

• All data is encrypted in transit using TLS/HTTPS
• Passwords are hashed — we never store plain-text passwords
• Payment processing is handled exclusively by Stripe (PCI-DSS compliant)
• Access to user data is restricted to authorized personnel only

• Account data: Retained while your account is active. Deleted within 30 days of a deletion request.
• Billing data: Retained for up to 7 years for legal and tax compliance.
• Usage data: Retained for up to 2 years for platform improvement analysis.

• Supabase: Database and authentication services
• Stripe: Payment processing (PCI-DSS Level 1 certified)
• YouTube: Embedded video content (Google's privacy policy applies)

Each service provider is bound by data processing agreements ensuring GDPR compliance.

The Bench View Soccer uses artificial intelligence systems to generate content and personalise your experience. The AI models used are provided by OpenAI, L.L.C. (General Purpose AI — GPAI); we act as the deployer of these models.

Data sent to AI systems

• Training streak and number of completed sessions
• Selected training level and physical profile (pseudonymised)
• Recent session history (last 7 sessions)
• Coach relationship state (phase, trust, bond)

No personally identifiable data (full name, email address, IP address) is transmitted directly to AI models. Internal pseudonymised identifiers are used instead.

Legal basis: Processing is necessary for the performance of your subscription contract (Art. 6(1)(b) GDPR).

Right to human review: You may contact us at any time to request that a decision or recommendation generated by our AI systems be reviewed by a member of our team. See our AI Policy for full details.