Refund Policy

This policy is part of our Terms & Conditions. It does not limit any mandatory rights you have under the consumer law of your country.

1. Sign in and open your account’s Subscription (or Billing) page.
2. Choose “Manage billing” to open the secure Stripe customer portal.
3. Select “Cancel subscription” and confirm.

Cancelling stops future renewals. You keep Pro access until the end of the current period and you will not be charged again. Your progress is kept on the Free plan. If you have any problem cancelling, email thebenchview2026@gmail.com and we will do it for you.

If your subscription starts with a 7-day free trial, nothing is charged during the trial. Cancel before the trial ends and you will not pay anything. If you do not cancel, the first payment is taken on day 8.

If you are a consumer living in the European Union, the European Economic Area or the United Kingdom, you can withdraw from your subscription within 14 days without giving any reason.

• Deadline: 14 days from the day you took out the paid subscription. If it started with a free trial, we count the 14 days from your first payment.
• How: send us a clear statement (for example, by email to thebenchview2026@gmail.com) from the email address of your account. You can use the model form below, but it is not mandatory. It is enough to send it before the deadline expires.
• Immediate start: at checkout we ask you to expressly request that your Pro access starts immediately (if your plan begins with the free trial, from the start of the paid period) and to acknowledge the consequences described here. We confirm this request by email together with your payment confirmation.
• Refund: if you withdraw within the 14 days, we refund the amount you paid minus the proportional part corresponding to the days of the paid period already provided up to the day you tell us you are withdrawing (free trial days are never charged). We pay the refund no later than 14 days after receiving your request, using the same payment method and at no cost to you.
• Loss of the right: you lose the right of withdrawal once the service has been fully provided. Because our plans last 1 or 6 months, this does not happen within the 14-day period.
• When the withdrawal is processed, Pro access ends and your account returns to the Free plan.
• The right of withdrawal applies to the initial purchase. Automatic renewals are not new purchases, but you can cancel at any time to stop the next renewal.

In addition to your legal rights, and wherever you live: if, within 7 days of paying for a 6-month plan, a technical problem on our side prevents you from accessing the platform and our support cannot fix it, we will refund that payment in full.

Write to thebenchview2026@gmail.com within those 7 days describing the problem (screenshots help). The monthly plan does not include this guarantee, but you can cancel it at any time.

If you are charged twice, charged the wrong amount or charged after cancelling correctly, tell us at thebenchview2026@gmail.com as soon as possible and we will refund the incorrect amount in full.

Outside the cases above, payments are generally not refundable: for example, unused days after cancelling, or a renewal you forgot to cancel. This does not affect any refund you are entitled to by law, and we are happy to look at any exceptional situation case by case.

• Refunds go back to the original payment method through Stripe, in the same currency you paid in.
• Your bank or card issuer may take 5–10 business days to show the refund.
• We will confirm by email when the refund has been issued, and issue the corresponding corrective invoice where needed.

For cancellations, withdrawals, refunds or billing questions, write to thebenchview2026@gmail.com, indicating the email address of your account. We usually reply within 3–5 business days.